Could you check whether either of these are available (not grayed out): That tool is on my site, so please let me know if it doesn't work for you.Hi RuthiB, usually Firefox will attempt an automatic crash recovery for a regular (non-private) session. To preview the contents of a file, you can drag and drop it onto this page, then click Scrounge URLs: js files from Firefox 55 or earlierĬould you take a look at what you have and the date/time of the various files to see whether you think any of them would have the missing tabs?
upgrade.jsonlz4- build_id: the windows and tabs in the Firefox session that was live at the time of your last update.
previous.jsonlz4: the windows and tabs in your last Firefox session.
recovery.baklz4: a backup copy of recovery.jsonlz4.
recovery.jsonlz4: the windows and tabs in your currently live Firefox session (or, if Firefox crashed at the last shutdown and is still closed, your last session).
The kinds of files you may find among your sessionstore files are: Save all files here to a safe location such as your Documents folder. In your profile folder, double-click into the sessionstore-backups folder. If you find multiple such folders, find the one that was most recently updated. In that folder, do you see a semi-randomly-named folder? If so, click into it. Type or paste the following into the Windows Run dialog or the system search box and press Enter to launch Windows Explorer: If Firefox is closed, and you run Windows: In the first table on the page, click the "Open Folder" (or "Show in Finder") button.
type or paste about:support in the address bar and press Enter.
(menu bar) Help > Troubleshooting Information.
"3-bar" menu button > "?" Help > Troubleshooting Information.
You can open your current Firefox settings (AKA Firefox profile) folder using either Could you start by making a backup of your existing session history files? Here's how:ĭo not exit Firefox, or if you closed it, don't re-open it. Firefox creates numerous session history files, but because session history is only for the immediately previous session, it is unfortunately too easy to lose it.
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